Vision 20 - Privacy Policy

Privacy Policy

Introduction

At Vision 20, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

We recommend that you read this privacy policy carefully to understand how we collect, use, and protect your information. By using our website, you acknowledge that you have read and understood this privacy policy.

Information We Collect

We may collect the following types of information when you use our website:

Personal Information

Personal information is data that can be used to identify you individually. This may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Credit card or other payment information (processed securely through our payment processors)
  • Order history and transaction details

Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Pages visited on our website
  • Time and date of visits
  • Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders for Vision 20 supplements
  • Communicating with you about your order, account, or inquiries
  • Sending you promotional offers, newsletters, and information about our products (if you have opted in)
  • Improving our website functionality and user experience
  • Analyzing website traffic and usage patterns
  • Detecting and preventing fraudulent transactions
  • Complying with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us improve your experience on our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them). These cookies help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve the relevance of our marketing efforts
  • Provide you with a more personalized experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Sharing Your Information

We may share your personal information with the following parties:

  • Service Providers: Companies that help us operate our website, process payments, fulfill orders, and provide customer service
  • Business Partners: Trusted third parties who assist us in offering and marketing our products
  • Legal Authorities: Law enforcement or government agencies when required by law or to protect our rights

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment information is processed through secure payment processors that comply with industry standards for data security and encryption.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal information
  • The right to correct or update inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to the processing of your data
  • The right to withdraw consent at any time
  • The right to lodge a complaint with a supervisory authority

To exercise these rights or if you have any questions about our privacy practices, please contact us at [email protected].

Marketing Communications

If you have opted in to receive marketing communications from us, we may send you emails about our products, promotions, and updates. You can opt out of these communications at any time by:

  • Clicking the "unsubscribe" link at the bottom of our marketing emails
  • Contacting us at [email protected]

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "last updated" date. We encourage you to review this policy periodically.

Last Updated: April 2, 2025